Terms of Service

1. Acceptance of Terms

By visiting or using the MeridianLabs website and services, you agree to follow these Terms of Service and all applicable laws. If you do not agree, please do not use this website.

2. Research Use Only

All MeridianLabs products are sold for in vitro research and laboratory use only. By placing an order, you confirm that:

  • The products are not for human or animal consumption.
  • The products are not to be used as food, drugs, cosmetics, medical devices, or in any therapeutic application.
  • You are a qualified researcher, laboratory, or legitimate research institution.
  • You will follow all laws and regulations that apply to buying, handling, storing, and using research compounds.
  • You are solely responsible for handling, storing, and using the products in line with proper laboratory standards.

3. Eligibility

You must be at least 21 years old and legally able to enter into a contract to use this website or place an order. By doing so, you confirm that you meet these requirements.

4. Orders and Payment

MeridianLabs must accept every order before it is confirmed. We may refuse, cancel, or limit an order if:

  • The product is unavailable or the price was listed incorrectly.
  • We suspect fraud or an unauthorized transaction.
  • The order does not meet our research-use requirements.

Prices may change without notice. Payment is due when the order is placed.

5. Shipping and Delivery

We ship to many domestic and international destinations, subject to shipping rules and regulations.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other events beyond our control.

International customers may have to pay customs duties, taxes, VAT, or other charges set by their country. Please make sure your shipping address is complete and correct.

6. Returns and Refunds

To protect product integrity, we accept returns only if:

  • The product was damaged in shipping.
  • You received the wrong product.
  • The product does not match the specifications on its Certificate of Analysis (COA).

Return requests must be submitted within 48 hours of delivery and are subject to our review and approval. Approved refunds go back to your original payment method within 5–10 business days.

7. Intellectual Property

All website content, including text, graphics, logos, images, designs, and software, belongs to or is licensed by MeridianLabs and is protected by law. You may not copy, distribute, modify, or create new works from it without our written permission.

8. Disclaimer of Warranties

Products are provided “as is” and for research purposes only. Beyond the specifications in our product documentation and COA, MeridianLabs makes no warranties, express or implied, about a product’s suitability for any particular research use. We do not guarantee any specific research results.

9. Limitation of Liability

To the fullest extent allowed by law, MeridianLabs is not liable for indirect, incidental, special, consequential, or punitive damages arising from using, or being unable to use, our products or services.

Our total liability for any claim is limited to the amount you paid for the product involved in that claim.

10. Indemnification

You agree to protect and hold harmless MeridianLabs and its officers, employees, representatives, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) that arise from your use of our products or your violation of these Terms.

11. Privacy

Your use of this website is also covered by our Privacy Policy. We collect and use personal information to process orders, provide services, communicate with you, and improve our website. We do not sell your personal information to third parties for marketing.

12. Changes to These Terms

We may update these Terms at any time. Changes take effect once posted on this website. If you keep using the website afterward, you accept the updated Terms.

13. Governing Law

These Terms are governed by the applicable laws. Any dispute arising from these Terms or your use of the website or products will be handled by the applicable courts.

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